Office Hours: Mon-Fri: 9:00AM - 6:00PM

Customer Reviews

Customer Reviews

The company sent a gentleman named Joey. He arrived approximately on time, and surveyed the crack in our basement wall. Then he gave us a quote to fix it. We agreed to the estimate, and he went right to work. I think it took about 2 to3 hours for him to fix it. We asked a lot of questions and he was happy to answer them for us. He was very polite and cleaned up after he was done. Also while he was there we asked him to give us an estimate for water proofing the whole basement and he did. We haven't had any seepage since it was fixed. But he told us if we did, that the work he did was warrantied and they would make it right. We would definitely use this company again.


Let me preface by saying that our house was built in 1897 and there was a lot of work that was done in the past that seemed to haphazard and needed correcting. |What was though to be a broken pipe at $2500 turned out to be a much bigger problem. As the work started, new issues were discovered and the cost escalated. Concrete Crawlspace, Steve in particular, made sure that I was informed at every stage, photos were taken and I feel like the work done was first quality. The village inspector actually said he had never seen anything like the blockage we had, etc. |Everything was completed on time (even with the additional work) and we were given a break on some of the costs since it turned out to be a much larger job than we were quoted. I would definitely use them again and recommend to friends.

- Stephanie BLaGrange. IL

The Company's crew (about 8 men) showed up on time & went to work immediately once they introduced themselves. They removed a wall with paneling; removed one foot of concrete around the entire basement floor;(164 feet), one foot away from the floor. They worked tirelessly throughout the entire day (roughly 12 hours) as a team. They used a jack hammer to break up the cement floor, then dug about 12 inches down around the entire basement. Periodically, I went down to the basement just to see how the job was going and took pictures and video taped them. The next time I went downstairs to check things out, they were distributing the lava rocks & installed the drain board. Later, I watched as some of the crew mixed the concrete by hand in front of the house. Again working as a team they carried the old concrete out into the dumpster; they passed buckets to each other through the basement windows to fill the foundation; then carefully smoothed it all out. Josh installed a 2nd pit and sump pump and was extremely meticulous. My house is a Historic Chicago Bungalow built in 1927; we ran into a snap foo, Steve and another crew came back the very next day to wrap up the plumping part of it. Because the house is very old, he was cautious with the original plumping.

Side Note: They did a very neat job and everyone was always very professional. I was impressed with how everyone worked very well together and new what had to be done, plus helped each other out so things ran smoothly; it was nice to see that. Everyone I spoke with, Josh, David, Willy, Junior, Javier, George and Chuck were all helpful & professional when I asked questions. I apologize if I forgot to mention anyone. Also, I truly appreciated Donna, who works in the office; she continued to work on the financial part of things, until she was able to find something that worked for me; and she too, was always Respectful and Professional.

I would also like to mention: I obtained four estimates for this job, and I chose Concrete Crawlspaces & Basement Waterproofing because the sales person Jim White took his time explaining the process and his bid for the job was competitive; I also read everyone's reviews.

- Laurie S, Chicago

I contacted multiple providers for estimates and Donna from Concrete Crawlspaces was the most responsive, emailing me back right away to get details and to call to schedule an estimate. She was able to get an estimate scheduled and Joey came out a few days later to take a look at the work. Joey is a blast, he's friendly and knowledgeable. After he looked at everything, we sat down, he explained the process and gave me an estimate on the spot. The price was extremely competitive with the other providers.

I called Joey back a few hours later to schedule the job. He got me on the schedule about a week and a half later. Donna called the day before to confirm the appointment and Joey showed up on time as promised. The work was completed and everything was cleaned up afterwards.
There was one issue with the connection outside of the sump pump pipe discharging underground and all it took was a quick call to Joey and he immediately scheduled a time to come take a look and repair it. Again, Donna called the day before to confirm the new appointment for Joey to come out and fix it. He arrived promptly as promised and made the repairs. It was quickly a non issue as he fixed the leak. Him and Donna have been quite responsive through the whole process.

Throughout the job, he would call me with any questions or to provide updates and after the job was completed told me to call if I had any issues. The basement crack sealing carries a lifetime warranty. We've had some heavy rains since and my basement is water free!
I plan to use this company again for any foundation work that may arise.

- Brian L, Darien

This is a very important review for me.

Our basement floor drain started backing-up for the first time ever, and flooding the basement, after the city worked for over a year on the sewer outside our home.

I analyzed the companies two times before hiring this one.

It took me two years.

The company sends in all at once a large number of workers, all ambitious, all friendly. I hope they do very well in their career.
I emptied out the basement to showcase their work, which I think is beautiful. The look works for the Pompidou Museum, why not for our basement?

If you have a problem with a basement floor drain, plus normal seepage, I believe this is the only company to hire.

- Mary Darcy Chicago

We purchased a 1920s bungalow in Berwyn from a developer who had gutted it. After many problems with water seepage our finished basement flooded and we opened up the drywall. What we found behind was a shock to everyone who saw it -- dirt crumbling in. The developer had lowered the concrete slab without underpinning the foundation. In addition to allowing water in, this was letting our house slowly sink in on itself. We talked to several basement contractors, and Steve was the only one who recognized what was going on and knew how to fix it. He gave us two price options, and we chose the higher as it prevented the installation of a knee wall. Steve and his crew took out the edge of our concrete slab, added new footings under the basement wall section by section, added a new drain tile, re-poured the concrete, and waterproofed.

Steve met with us multiple times, and with our engineer. We felt like he actually cared about our problem, and wasn't just in this for the money. He fixed the problem as promised, and his crew was timely and professional. We had such a great experience, we hired him to do some additional work, installing spray foam and acting as a GC to get the drywall, trim and tile work done.

How much did the final cost compare to the original estimate? right on
How does the value of the work compare to the price? I got more than my money's worth
How far in advance did you schedule the work? 1-2 weeks
Did you find the company through Angie's List? no
If no, what was the other source? Engineer recommended
Why did you choose this contractor? other, Clear expertise
Have you used this company before? this is the first time I've used this company
What did you like most about this contractor? Expertise, work ethic, communication
What did you like least about this contractor? Nothing
What surprises came up during the course of the work? None
What words of advice would you give other members considering this contractor? He's absolutely great; use him.
What words of advice would you give this contractor? Keep doing what you're doing.

- Julie S Berwyn, IL

We had been living in our Elk Grove Village home for 10 years and never had any real problems, so when we found out that water was leaking in our basement we were shocked. We didn't know where to turn so we turned to the internet to get more information. We searched for a basement waterproofing contractor in Elk Grove Village and Basement Waterproofing Corp. immediately showed up. On the website, we filled out our information to receive a free estimate and soon after we were contacted by Basement Waterproofing Corp. Once we had scheduled the appointment over the phone, George came out to take a look at our basement. He was informative and friendly. The whole waterproofing process didn't take very long at all. The guys on the crew, especially Kenny and Jason, were super friendly and the work they did on my basement stopped the water seepage. They not only got rid of the water but they fixed our cracked foundation. I would recommend Basement Waterproofing Corp. to everyone! They are an inexpensive way to fix a leaky basement, thanks again Basement Waterproofing Corp!

- Mama Elsa Elk Grove Village, IL

I just wanted to thank Basement Waterproofing Corp. for a job well done! My husband and I were very impressed with the professionalism, hard work, and humility that this crew provided. Once our crawlspace was sealed with spray foam, we instantly noticed the musty smell that used to be in our home… just go away! It was truly amazing!

Not only did the smell go away, but Basement Waterproofing Corp. did it at reasonable price. It took just a couple of days for the hard working crew to fix our crawlspace and my husband and I couldn't be any happier with the results. Thanks again, Basement Waterproofing Corp.

- Barbara Bolingbrook, IL

I NEVER fill these things out, but I truly appreciate the hard work and dedication that the men at Basement Waterproofing Corp. have shown me and my family. It's truly astounding that the crew can do so much in just 2 days! The crew that worked on my disgusting crawlspace especially Billy and Johnny, were punctual and very respectful. I can't thank you guys enough!

My basement is now a safe and breathable environment for my family. I've been wanting to turn my basement into a workout den and there was no way I could have done it if it wasn't for Basement Waterproofing Corp.!

This company is definitely true on their word which is hard to find these days, so I felt it to be necessary to fill one of these out and share my great experience with Basement Waterproofing Corp.!

- Wilfred Downers Grove, IL

Thank you Basement Waterproofing Corp. My basement was so nasty that we couldn't even store any belongings down there. Nobody ever went down there and my kids were even afraid it! I knew I needed to do something about it, but I kept putting it off, that is until our home started smelling. My neighbor told me about you guys and I immediately called.

George came over and not only explained the entire process but also, gave me a free estimate. He was very polite and he answered all of my questions. The crew were scheduled to arrive that weekend and they finished cleaning my dirty basement by Monday. I couldn't believe it!

Now, I can easily store all my xmas boxes in my clean basement and my kids even play down there, once I hooked up a tv for them. Oh, and the smell—that dirty, musty smell that I would come home to, is gone thanks to Basement Waterproofing Corp.

- Nick Gonzalez New Lenox, IL

Everything was perfect about our new place except for the crawlspace. The inspector first informed us about it but the previous owners refused to take care of the problem. My wife was hesitant about moving in until we had this crawlspace problem taken care of

- Mike Harrington Naperville, IL