Customer Reviews
The company sent a gentleman named Joey. He arrived approximately on time, and surveyed the crack in our basement wall. Then he gave us a quote to fix it. We agreed to the estimate, and he went right to work. I think it took about 2 to3 hours for him to fix it. We asked a lot of questions and he was happy to answer them for us. He was very polite and cleaned up after he was done. Also while he was there we asked him to give us an estimate for water proofing the whole basement and he did. We haven't had any seepage since it was fixed. But he told us if we did, that the work he did was warrantied and they would make it right. We would definitely use this company again.
- Mary AVALPARAISO, IN
Let me preface by saying that our house was built in 1897 and there was a lot of work that was done in the past that seemed to haphazard and needed correcting. |What was though to be a broken pipe at $2500 turned out to be a much bigger problem. As the work started, new issues were discovered and the cost escalated. Concrete Crawlspace, Steve in particular, made sure that I was informed at every stage, photos were taken and I feel like the work done was first quality. The village inspector actually said he had never seen anything like the blockage we had, etc. |Everything was completed on time (even with the additional work) and we were given a break on some of the costs since it turned out to be a much larger job than we were quoted. I would definitely use them again and recommend to friends.
- Stephanie BLaGrange. IL
This is a very important review for me.
Our basement floor drain started backing-up for the first time ever, and flooding the basement, after the city worked for over a year on the sewer outside our home.
I analyzed the companies two times before hiring this one.
It took me two years.
The company sends in all at once a large number of workers, all ambitious, all friendly. I hope they do very well in their career.
I emptied out the basement to showcase their work, which I think is beautiful. The look works for the Pompidou Museum, why not for our basement?
If you have a problem with a basement floor drain, plus normal seepage, I believe this is the only company to hire.
- Mary Darcy Chicago
We purchased a 1920s bungalow in Berwyn from a developer who had gutted it. After many problems with water seepage our finished basement flooded and we opened up the drywall. What we found behind was a shock to everyone who saw it -- dirt crumbling in. The developer had lowered the concrete slab without underpinning the foundation. In addition to allowing water in, this was letting our house slowly sink in on itself. We talked to several basement contractors, and Steve was the only one who recognized what was going on and knew how to fix it. He gave us two price options, and we chose the higher as it prevented the installation of a knee wall. Steve and his crew took out the edge of our concrete slab, added new footings under the basement wall section by section, added a new drain tile, re-poured the concrete, and waterproofed.
Steve met with us multiple times, and with our engineer. We felt like he actually cared about our problem, and wasn't just in this for the money. He fixed the problem as promised, and his crew was timely and professional. We had such a great experience, we hired him to do some additional work, installing spray foam and acting as a GC to get the drywall, trim and tile work done.
How much did the final cost compare to the original estimate? right on
How does the value of the work compare to the price? I got more than my money's worth
How far in advance did you schedule the work? 1-2 weeks
Did you find the company through Angie's List? no
If no, what was the other source? Engineer recommended
Why did you choose this contractor? other, Clear expertise
Have you used this company before? this is the first time I've used this company
What did you like most about this contractor? Expertise, work ethic, communication
What did you like least about this contractor? Nothing
What surprises came up during the course of the work? None
What words of advice would you give other members considering this contractor? He's absolutely great; use him.
What words of advice would you give this contractor? Keep doing what you're doing.
- Julie S Berwyn, IL
We had been living in our Elk Grove Village home for 10 years and never had any real problems, so when we found out that water was leaking in our basement we were shocked. We didn't know where to turn so we turned to the internet to get more information. We searched for a basement waterproofing contractor in Elk Grove Village and Basement Waterproofing Corp. immediately showed up. On the website, we filled out our information to receive a free estimate and soon after we were contacted by Basement Waterproofing Corp. Once we had scheduled the appointment over the phone, George came out to take a look at our basement. He was informative and friendly. The whole waterproofing process didn't take very long at all. The guys on the crew, especially Kenny and Jason, were super friendly and the work they did on my basement stopped the water seepage. They not only got rid of the water but they fixed our cracked foundation. I would recommend Basement Waterproofing Corp. to everyone! They are an inexpensive way to fix a leaky basement, thanks again Basement Waterproofing Corp!
- Mama Elsa Elk Grove Village, IL
I just wanted to thank Basement Waterproofing Corp. for a job well done! My husband and I were very impressed with the professionalism, hard work, and humility that this crew provided. Once our crawlspace was sealed with spray foam, we instantly noticed the musty smell that used to be in our home… just go away! It was truly amazing!
Not only did the smell go away, but Basement Waterproofing Corp. did it at reasonable price. It took just a couple of days for the hard working crew to fix our crawlspace and my husband and I couldn't be any happier with the results. Thanks again, Basement Waterproofing Corp.
- Barbara Bolingbrook, IL
I NEVER fill these things out, but I truly appreciate the hard work and dedication that the men at Basement Waterproofing Corp. have shown me and my family. It's truly astounding that the crew can do so much in just 2 days! The crew that worked on my disgusting crawlspace especially Billy and Johnny, were punctual and very respectful. I can't thank you guys enough!
My basement is now a safe and breathable environment for my family. I've been wanting to turn my basement into a workout den and there was no way I could have done it if it wasn't for Basement Waterproofing Corp.!
This company is definitely true on their word which is hard to find these days, so I felt it to be necessary to fill one of these out and share my great experience with Basement Waterproofing Corp.!
- Wilfred Downers Grove, IL
Thank you Basement Waterproofing Corp. My basement was so nasty that we couldn't even store any belongings down there. Nobody ever went down there and my kids were even afraid it! I knew I needed to do something about it, but I kept putting it off, that is until our home started smelling. My neighbor told me about you guys and I immediately called.
George came over and not only explained the entire process but also, gave me a free estimate. He was very polite and he answered all of my questions. The crew were scheduled to arrive that weekend and they finished cleaning my dirty basement by Monday. I couldn't believe it!
Now, I can easily store all my xmas boxes in my clean basement and my kids even play down there, once I hooked up a tv for them. Oh, and the smell—that dirty, musty smell that I would come home to, is gone thanks to Basement Waterproofing Corp.
- Nick Gonzalez New Lenox, IL
Everything was perfect about our new place except for the crawlspace. The inspector first informed us about it but the previous owners refused to take care of the problem. My wife was hesitant about moving in until we had this crawlspace problem taken care of