I contacted multiple providers for estimates and Donna from Concrete Crawlspaces was the most responsive, emailing me back right away to get details and to call to schedule an estimate. She was able to get an estimate scheduled and Joey came out a few days later to take a look at the work. Joey is a blast, he’s friendly and knowledgeable. After he looked at everything, we sat down, he explained the process and gave me an estimate on the spot. The price was extremely competitive with the other providers.
I called Joey back a few hours later to schedule the job. He got me on the schedule about a week and a half later. Donna called the day before to confirm the appointment and Joey showed up on time as promised. The work was completed and everything was cleaned up afterwards.
There was one issue with the connection outside of the sump pump pipe discharging underground and all it took was a quick call to Joey and he immediately scheduled a time to come take a look and repair it. Again, Donna called the day before to confirm the new appointment for Joey to come out and fix it. He arrived promptly as promised and made the repairs. It was quickly a non issue as he fixed the leak. Him and Donna have been quite responsive through the whole process.
Throughout the job, he would call me with any questions or to provide updates and after the job was completed told me to call if I had any issues. The basement crack sealing carries a lifetime warranty. We’ve had some heavy rains since and my basement is water free!
I plan to use this company again for any foundation work that may arise.
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